Privacy Policy

At ALMERYN, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, create an account, communicate with us, or otherwise interact with our online store and related services.

Our store is powered by Shopify, which provides the e-commerce infrastructure used to operate our website and process certain information.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with ALMERYN, we may collect the following categories of personal information.

Contact Information

This may include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address

Order and Transaction Information

This may include:

• Products purchased
• Products viewed
• Shopping cart activity
• Wishlist activity, when available
• Order history
• Returns, refunds, exchanges, or cancellations
• Payment confirmation
• Transaction details

Payment Information

Payments are processed through Shopify and/or third-party payment providers.

Depending on the payment method used, payment providers may process information such as:

• Credit or debit card information
• Billing information
• Payment method
• Transaction authorization
• Payment confirmation

ALMERYN does not generally receive or store complete payment card numbers when payments are processed by third-party payment providers.

Account Information

If customer accounts are available, we may collect:

• Login credentials
• Account preferences
• Saved addresses
• Order history
• Account settings

Communications

When you contact us, we may collect information included in your communication, including:

• Customer service requests
• Order inquiries
• Return or refund requests
• Product questions
• Feedback

Device and Usage Information

When you interact with our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referral information
• Website interactions
• Approximate location derived from technical information
• Cookies and similar identifiers

2. How We Collect Personal Information

We may collect information:

• Directly from you
• Automatically when you use our website
• From Shopify
• From payment providers
• From shipping and fulfillment providers
• From customer service providers
• From analytics providers
• From advertising and marketing partners
• From other service providers that support our business

3. How We Use Personal Information

We may use personal information for the following purposes.

Processing and Fulfilling Orders

We may use your information to:

• Process purchases
• Confirm payments
• Fulfill orders
• Arrange shipping
• Provide tracking information
• Manage returns and refunds
• Communicate about your order

Customer Service

We use personal information to:

• Respond to questions
• Resolve order issues
• Process returns or refunds
• Provide product or shipping assistance
• Maintain our relationship with customers

Improving Our Store

We may use information to:

• Understand how customers use our website
• Improve navigation and usability
• Analyze product interest
• Improve our product selection
• Improve customer experience
• Develop new features or services

Marketing and Advertising

Where permitted by law, we may use personal information to:

• Send promotional emails
• Provide information about new products
• Send special offers or promotions
• Show advertisements that may be relevant to you
• Measure the effectiveness of advertising campaigns

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in the message.

Even if you unsubscribe from marketing communications, we may still send transactional messages related to orders, payments, shipping, returns, or your account.

Security and Fraud Prevention

We may use information to:

• Prevent fraudulent transactions
• Detect suspicious activity
• Protect customer accounts
• Protect our website
• Maintain the security of our services
• Investigate potential violations of our policies

Legal and Compliance Purposes

We may process information when necessary to:

• Comply with applicable laws
• Respond to lawful government requests
• Enforce our Terms of Service
• Resolve disputes
• Establish or defend legal claims
• Protect ALMERYN, our customers, or third parties

4. Cookies and Similar Technologies

ALMERYN, Shopify, and certain service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

• Keep the website functioning properly
• Remember customer preferences
• Maintain shopping carts
• Understand website traffic
• Measure website performance
• Prevent fraud
• Improve the shopping experience
• Support advertising and marketing

Your browser may allow you to block or delete cookies.

Please note that disabling certain cookies may affect some website functionality.

Where required by applicable law, we may provide additional options for managing cookies or advertising preferences.

5. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our store or provide our services.

These parties may include:

Shopify

Our online store is powered by Shopify.

Shopify processes information in connection with website hosting, checkout, payments, analytics, security, personalization, and other e-commerce services.

You can learn more about Shopify's privacy practices through Shopify's Consumer Privacy Policy.

Payment Providers

Payment providers may process information necessary to authorize and complete transactions.

Shipping and Fulfillment Providers

We may share information such as your name, shipping address, phone number, and order details with carriers, warehouses, suppliers, or fulfillment partners when necessary to deliver your order.

Service Providers

We may work with providers that assist with:

• Website hosting
• Analytics
• Email communications
• Customer support
• Fraud prevention
• Cloud storage
• Advertising
• Order management
• Shipping and fulfillment

Marketing and Advertising Partners

Where permitted by law, we may share or make certain information available to advertising and marketing platforms to measure campaigns or provide more relevant advertising.

Depending on the state where you live, certain advertising-related disclosures may be considered a “sale,” “sharing,” or use of personal information for targeted advertising under applicable privacy laws.

Where legally required, you may have the right to opt out of these practices.

Legal Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to subpoenas or court orders
• Respond to lawful government requests
• Protect our rights
• Prevent fraud or illegal activity
• Protect customers or other individuals

Business Transactions

Personal information may be transferred in connection with a merger, acquisition, restructuring, sale of assets, financing transaction, or similar business event.

6. Shopify and Third-Party Processing

Because ALMERYN uses Shopify, information submitted through our store may also be processed by Shopify and its service providers.

Information may be processed in countries other than the country or state where you live.

Shopify may also use certain information to provide features involving fraud prevention, analytics, personalization, advertising, or platform improvements.

Shopify maintains its own privacy policies regarding information processed through its platform.

7. Targeted Advertising and Privacy Choices

Depending on applicable law and your location, you may have the right to opt out of certain uses of personal information for:

• Targeted advertising
• Cross-context behavioral advertising
• Sale of personal information
• Sharing of personal information for advertising purposes

Where these rights apply, you may exercise them through privacy controls made available on our website, through Shopify-supported privacy tools, or by contacting us.

We will not discriminate against you for exercising a privacy right provided by applicable law.

8. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights.

Right to Know or Access

You may have the right to request information about the personal information we collect, use, or disclose.

Right to Delete

You may have the right to request deletion of certain personal information, subject to legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive certain personal information in a portable format.

Right to Opt Out

Where applicable, you may have the right to opt out of:

• Targeted advertising
• Sale of personal information
• Sharing of personal information for advertising purposes

Right to Appeal

In certain jurisdictions, you may have the right to appeal a decision we make regarding a privacy request.

Right to Non-Discrimination

We will not unlawfully discriminate against you because you exercised rights available under applicable privacy law.

9. Exercising Your Privacy Rights

To submit a privacy request, contact us at:

opsequation@gmail.com

Please provide enough information for us to understand your request.

We may need to verify your identity before processing certain requests.

Where permitted by law, you may use an authorized agent to make a request on your behalf. We may request evidence that the agent has permission to act for you.

We will respond within the timeframe required by applicable law.

10. Children's Privacy

ALMERYN is not intended for children.

We do not knowingly collect personal information from children under the age where parental consent is required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

We do not knowingly sell or share the personal information of individuals under 16 for purposes that would require authorization under applicable law.

11. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their account credentials, where customer accounts are available.

Please avoid sending highly sensitive information through unsecured communication channels.

12. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Processing and maintaining orders
• Providing customer service
• Maintaining customer accounts
• Meeting tax and accounting obligations
• Preventing fraud
• Resolving disputes
• Enforcing agreements
• Complying with applicable law

Retention periods may vary depending on the type of information and applicable legal requirements.

13. International Data Transfers

Our service providers, including Shopify, may process or store information in countries other than the country where you live.

When required by applicable law, appropriate safeguards may be used for international transfers of personal information.

14. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

ALMERYN is not responsible for the privacy, security, content, or practices of websites that we do not control.

We recommend reviewing the privacy policies of third-party services before providing personal information to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our business
• Changes to our website or services
• New legal requirements
• Changes to Shopify or third-party services
• Improvements to our privacy practices

Any revised Privacy Policy will be posted on this website.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

ALMERYN
Email: opsequation@gmail.com
Customer Service Hours: Monday through Friday, 9:00 AM to 6:00 PM